TSX's Performance Management & Support services provides support and application monitoring services from an end user perspective. Our cross functional teams focus on increasing the availability of business critical applications.

We undertake systems administration, monitoring, application service desk, reporting and performance management for enterprise and custom applications. Some of the offered services include:

• Proactive Systems monitoring for performance, faults and response.
• Support for end users using enterprise and custom applications.
• Managing End User experience and SLA based Service Level Agreements or expectations 
• Mapping the applications to the underlying infrastructure Monitoring, measuring and managing availability and performance of enterprise applications and the underlying infrastructure 
• Proactively identifying complex application production problems and use effective troubleshooting methodologies